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Making a field in customers portal visible only for agents adding requests

Artur Kesik
Artur Kesik December 16, 2014

In the default configuration, if we open the customers portal logined as agents, we see one additional field: Raise on behalf of. 

I need another field "Channel" or different custom field, shown only to the agents adding requests. Normal user shouldn't see it.

 

Is it possible to do without plugins? 

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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December 17, 2014

You can't do it without plugins.

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