Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Making a field in customers portal visible only for agents adding requests

Artur Kesik
Artur Kesik
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 16, 2014

In the default configuration, if we open the customers portal logined as agents, we see one additional field: Raise on behalf of. 

I need another field "Channel" or different custom field, shown only to the agents adding requests. Normal user shouldn't see it.

 

Is it possible to do without plugins? 

Answer
Watch
Like Be the first to like this
632 views

1 answer

0 votes
Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
December 17, 2014

You can't do it without plugins.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events