I am new to Jira and I m trying to set up
I'm able to achieve the first step, can you please tell me how to achieve the second step
Hi @Radhika Muppala ,
If you add email requests to your project, all emails that are received are creating tickets.
If an email is received that contain an issue key in the subject (or if jira recognise the email due to IDs in the header), then Jira will automatically add this email as comment.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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