Hi,
We have created a rule in which Warranty expiry date notification it will give notification for assets warranty expiring in 60 days. But we are getting notification for each asset. We want it to be for bulk objects in single notification. It should get list of all the objects in single notification.
Note: Ours is data center 9.17 version.
Could anyone help on this please.
Hi @abhinash t ,
To achieve your goal of sending a single notification for multiple assets with warranties expiring in 60 days, you can try the following approach:
Bulk Labeling with Automation
Create a Filter based on the Label
Create a Filter Subscription
Mix it All Together: Prevent Duplicate Notifications
The updated filter might look something like this:
labels IN ("warranty-expiring") AND labels NOT IN ("notification-sent")
By following these steps, you can aggregate your notifications for expiring warranties in bulk emails without sending multiple notifications for the same assets.
Let me please know if this helps!
Stay ace,
Pears.
Hi Pears,
Thanks for the response.
May I know the steps you mentioned is for server or cloud version. We are using data center. And tried applying label to warranty date but set label option not there for date fields. Moreover data center version doesn't have option to create filters for asset management projects.
Could you help on this.
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Hi @abhinash t
Apologies for the oversight in my previous message - I completely missed the point about you using the Assets platform and was answering as if You are managing issues.
To that point, I was referring to labeling that works in Jira Data Center as per this documentation:
https://confluence.atlassian.com/automation/organize-your-rules-with-labels-993924698.html.
Let me double-check the details for your specific use case involving Assets in Data Center and get back to you with a more accurate solution.
Thanks for your understanding!
Best,
Pears.
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