Locating previous import configuration file

Daniel M October 11, 2023

Would anyone happen to know if its possible to locate a previously used import configuration file for JIRA? The only copy of the file that was previously used has been lost and, as I am not the original creator of the file, I do not have the original knowledge to easily recreate the file. 

I'm assuming a temp copy of the file could possibly be located on the server but have not had any luck confirming if this is the case. All of the documentation I have been able to find so far is focused on the creation of a new configuration file (or resolving any issues with creating one). 

Any guidance is greatly appreciated. 

2 answers

1 vote
Jack Brickey
Community Leader
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October 11, 2023

Hi @numer24 , welcome to the community.

I might be mistaken, or things may have changed, but I seem to recall that, as you go through the process of importing, it ask you to specify an available configuration file and offered previously saved files. However, if you did not save the configuration, then it will not be there for sure.

Daniel M October 11, 2023

Sadly I do not have the option to select a previously used configuration file. That would have certainly been convenient though!

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2023

Can you share the screenshot where it asks for the config file? Is it a browse function that looks on your computer?

Daniel M October 11, 2023

Yes, there is a button to browse my file system to locate and select the configuration file. 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2023

ok so then you would have had to save and kept the config which I assume you did not based on your post. :-(

0 votes
Laurie Sciutti
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2023

Hi @numer24 ~ it's a longshot but if the original creator is still active, reach out to them to determine if they saved the config.  Or, if their workstation is still active, maybe you or someone in IT with the appropriate access might be able to browse their folders to find the config file.  It's a long shot but you might get lucky!  🍀🤞🏻

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