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Local installation of Jira sofware no longer functional: http://localhost:8080/secure/errors.jsp

Karen Vella-Smith
Karen Vella-Smith
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November 2, 2018

I am migrating and existing JIRA installation on a Linux server to a new Windows Server.  I cannot get the application to launch.  I get this ... http://localhost:8080/secure/errors.jsp

I have changed the dbconfig.xml to point to the MySQL db and verified it is using the correct username and password.  Note. I already migrated this to a staging windows server with no issues.  No I am migrating to the live/production server and am getting this issue.  

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Brant Schroeder
Brant Schroeder
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November 2, 2018

Karen, 

You posted in the Atlassian Community.  If you are looking for Atlassian support you will need to submit a ticket here: https://support.atlassian.com/contact/#/

What errors are you seeing in your logs?  Is the MySQL server on the same server as your Jira instance?  If not have you made sure that there are no firewall rules that could be blocking the connection.

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