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Limiting visibility for Jira Service Desk project for internal use

Kat Marketplace Partner Oct 03, 2018

I want to be able to track action items from goal setting meetings. Some actions need to have the visibility restricted to the leader ship team and others need to be visible to a single team member.

Could this be with a Jira Service Desk project that is only visible to the leadership team and setting the team member as a customer on the tickets they need to see?

I understand this means the tickets would not be in their queues to action.

I'm concerned using issue level security on a standard Jira project will not prevent different team members being able to see each other's tickets

I'm open to suggestions.

1 answer

0 votes

Hi @Kat 

I would work with Jira software for this and issue security scheme. This would work well. I'm not sure I understand your concerns about using it. Can you please elaborate on this?

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