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Learning Management

Has anyone used Jira to manage learning management?  Schedule training, record attendance etc?  I'm curious how it might work.

4 answers

2 votes
Ben Stuart Atlassian Team May 24, 2022

Hey Jeremy, 

Some of the support teams here at Atlassian use Jira for their onboarding pathways. We have tasks that get created for every new hire. Whenever one of these tickets is created, an Automation for Jira rule is triggered that creates Jira tasks that serve as onboarding modules. There are custom paths that are created depending on the role and team of the new hire. Every task is assigned to the New Hire. We also automatically assign a Team Lead, a relative due date, and a Mentor who is responsible for reviewing the assessment. We even use automation for Jira to trigger the creation of lab environments using REST API. 

The learners have a dashboard they work through and so do the mentors and team leads. We even have fields in the tasks that ask for feedback on the training so we can track which modules need improvement. 

One thing we haven’t done yet but I’d like to is use ProForma for assessments and Insight as a learning record store. 

Great question and I love that you’re thinking along these lines as well!


0 votes
Nataliya Vasyliv Marketplace Partner Jun 14, 2022

Hi @Jeremy Steuhl 

Some of our clients use ActivityTimeline to manage learning management. It's a resource planning plugin with a timeline view where they can manage the school's faculties, create logistics plans for students' arrivals/departures, plan events, set up schedules, and manage staff.

0 votes
Katerina Kolina Marketplace Partner May 27, 2022

Hi Jeremy,

You mentioned learning management in Jira. If you are ready to consider Confluence, you can check out izi LMS for Confluence.

It will allow you to create training courses and include existing pages as modules. You'll be able to enroll participants or share an enrollment link. Each course has a report. In addition, participants will have their dashboard with an overview of all the learning that they are part of.



Hi @Jeremy Steuhl 

Cool question!  I haven't used it for this purpose but could see value in having a Form embedded into a "Enroll" request type in Jira Service Manager so students can sign up to a course via a portal, access courseware via Confluence, upload assignments as attachments (or create Confluence spaces) and have meaningful mentoring/Q&A sessions with tutors via the JSM Portal or with a Slack integration.

You could set up students as customers, and set their class/intake as an Organization to contain them cleanly and keep your license count down as they would interact via the portal and not need Agent licenses.

The student's progress through the course could follow a workflow in JSM with conditions and validators etc governing if they can progress through the course depending on scores/results.

You could configure automation rules to automatically send congratulatory and/or instructional messages at certain points of the workflow

Does this help?

You could also use SLA's to set timers for Instructors/tutors to turn around assignments

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