Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Language Problems ( Mix of English and German) Edited

Admin I'm New Here Jan 25, 2021

In the Customer Portal the language is English but it should be german.

Gerneral Setting Default German, Porjekt Settings Default German.

I found the same problem for Jira Server but no solution 4 Jira Cloud.

Addional Information: My System language is still English but i dont know why ? if the gerneral Settings is set to german ?





1 answer

0 votes

Hello @Admin,

Welcome to Atlassian Community!

The issue that you are facing is a known bug where certain elements on the portal are not translated.

The workaround, for now, is to change the user's preferred language on Profile picture > Profile > Language.

If it's an Atlassian account, it's possible to change it directly on


Ask the user to set the user's preferred language to the required Language.

This will translate the whole Portal accordingly.

Please, click on "This affects my team" and also Watch to receive future updates.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

189 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you