Hello comunity!
First of all, thank you for you effort to help JIRA newbies like myself. Trully appreciate that.
Context:
I am heading towards to use JIRA queue as timeline while solving an issue, which leads to communiting with a lots of external participants. That cause a lot of troubles as JIRA does not have a funtionality to simply write an email to external participant. So I am writing email from my mailbox keeping JIRA queue email address in CC with and issue ID in subject. In that way JIRA adds my email and the reply to the issue and keeps the timeline of comms.
But recipient and email address of JIRA queue are added as requested participant. And the original requester is notified of such a commend was added.
Questions:
As always, thank you very much for your thoughts.
M.