Dears,
Could you Please help me with the best approaches to take backup of Jira projects including (Issues- configurations - users - screens - workflow ...etc) ? for jira software and jira service management
other than DB backup
Hi Mohamed,
I suggest the Revyz Backup and Restore app from the Atlassian marketplace
From a Jira data protection strategy I would recommend doing the following:
1. Reduce the no. of people who have delete permissions
2. Backup your data on a regular basis
Doing the above reduces your companies risk of data loss significantly - In fact Atlassian recommends that you should back up your data on a regular basis, reference links below:
- Atlassian Security Practices
Reference the 3rd para - "We do not use these backups to revert customer-initiated destructive changes, such as fields overwritten using scripts, or deleted issues, projects, or sites. To avoid data loss, we recommend making regular backups."
- Cloud Security Shared Responsibilities
For implementing #2 you have two choices:
A. Do it yourself (DIY)
B. Use a third party tool
Like anything there are pros and cons for both choices A & B.
We at Revyz have built an automated solution for not only addressing your data protection needs but also address multiple other use cases with our Data Manager for Jira app - Here is a broad overview of the use cases we support:
A single app that addresses multiple use cases beyond data protection. Our goals is for the Revyz Data Manager for Jira the Jira admin's tool box over the course of time (a swiss army knife for the admin)
Hope this helps.
Thanks
Vish
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Hello @Mohamed Saad Taha ,
You are right that you’re looking for a backup approach that covers all your Jira data including issues, users, configurations, workflows, etc. Our article Jira Backup Best Practices can be useful for you as there we have explained everything it’s worth paying attention to while choosing and building a backup strategy for Jira.
You can try GitProtect, an automated Backup & DR solution for Jira Software, Jira Service Management, and Jira Work Management, on the Atlassian marketplace: https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview
Hope that my answer is helpful,
Regards,
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