Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Jira issue page is not loading properly when I'm clicking the recent issues.

jaijaish98
jaijaish98 Jan 15, 2020

Hi, 

Manually I installed my plugin in Jira service desk tool. After installing my plugin I tried to open the issue page by clicking the recent issues from the Issues tab in the main menu.

But the issue page is not loading properly.

 

Plugin name: ADManager Plus

I have attached the issues page screenshot and web page inspection screenshot for your reference.Bug-1.jpgbug-2.jpgbug-3.jpg

Answer
Watch
Like Adrian likes this
296 views

1 answer

0 votes
Adrian
Adrian Atlassian Team Jan 21, 2020

Hi @jaijaish98 

 

Does the issue occur when disabling the plugin? 

If it doesn't then we can confirm that the issue is caused by the plugin. 

We suggest reaching out to the plugin vendor to report this bug and get the fix. 

View More Comments
jaijaish98
jaijaish98 Jan 21, 2020

Hi @Adrian

I fixed this issue 2 days back. 

In my plugin, I created a vm file to add some web-items on the Jira issues page right side panel. While creating a web-items in issues page right-side panel, I should not add <html></html> tags in my vm file. After removing the <html> tag It's working properly.   

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
Community showcase
Kate Clavet
Kate Clavet
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

196 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you