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Jira doesn't show the user to assign to the issue

Hello,

Just started trying Jira out, but i have a problem,

My friend that i invited to the board, cannot be selected to be an assignee to an issue, but i can assign him as a reporter somehow since he does show up there, meanwhileHE can assign me to an issue instead, we are both administrators of the project since this is a team-project

2 answers

0 votes

Hi @Fring ,

welcome to the Atlassian community!

Here a complete guide for team-managed projects on the cloud https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/

In team-managed projects, we’ve simplified our permissions sets. If you grant a role any of the permissions that appear under the Work on project issues set, anyone with that role can be assigned issues in the project.

Hope this helps,

Fabio

0 votes
Robert Wen Community Leader May 07, 2022

Hello @Fring ! Welcome to the Atlassian Community!

I'd see if your friend has the Assignable User permission set.

Hi, thank you,

Where can i check that ? In my project settings  only "permission related" thing i see is the "Access" tab and it just says he's administrator

Robert Wen Community Leader May 07, 2022

OK, I think you're in a Team-managed project.  If that's the case, Assignable User doesn't apply.

Assignable User only applies to business-managed projects.

Can I see a screenshot showing you and your friend as administrators of the project?

hi again!
Sorry for late reply,
We are indeed in a Team-managed project i think,

And here is the screenshot you askedCapture.PNG

Robert Wen Community Leader May 08, 2022

I don't see an email address (which is typically the user name for Atlassian accounts).  Did your friend accept the invite to join your Jira cloud site?

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