Just would like to give a quick update on this thread:
Today, Atlassian has two supported free apps to connect both Jira (Including Service Desk) and Slack, which can be configured to properly notify users on Slack when issues are created on Jira:
For more details on how to configure the app for Jira Cloud, you can check the link below:
Let us know if you have any questions.
Hi Andrey - We recently released a fully-featured integration between Slack and JSD customers with Cloud, Server and Data Center instances.
It allows you to:
We would love to see your feedback if you give it a try, everyone gets a free 14-day trial to give it a test drive.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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