Hello Carolina,
you can download community bades translations from https://translations.atlassian.com. I'm not sure how complete the spanish translation is, but you can test and add translations.
Hello Carolina, languages currently available to AOD products are shown here: https://confluence.atlassian.com/display/AOD/Language+Support+in+Atlassian+OnDemand
I'd presume based on this list, that even changing your JIRA setting may not suffice to include JSD at this time, but it may be worth a try if you have a lower environment, or you could check with your Atlassian support.
https://confluence.atlassian.com/display/AOD/Setting+the+Default+Lanaguage
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Hi Carolina, as you can see in this documentation Service Desk is available for other languages:
https://confluence.atlassian.com/display/SERVICEDESK/Install+JIRA+Service+Desk
Altough, I'm not sure if it can be changed if you have the OD version.
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