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Jira Service Desk demo email address

Im currently testing the jira service desk trial demo. Where can i get the email that a customers can start emailing issues and service requests to.

 

They gave me this email but its undeliverable: support@utinternational.jira.com 

 

"got this message for the demo link: Your customers can start emailing issues and service requests to your team's default support email address: support@utinternational.jira.com and they will automatically land in your support queues."

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Hi @Gina Palomares

In your Jira Service Desk settings go to 'Email requests' and check the default email there. You could also set up a different email in that section.

Screen Shot 2020-10-14 at 10.11.37 PM.png

 

Screen Shot 2020-10-14 at 10.13.14 PM.png

i dont have that. Im using the trial version. This is what i have

Capture.JPG

Hi @Gina Palomares , can you ask a Jira Admin? There should be a 'project settings' option where you can find the 'email requests' section as I described in my previous comment.

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