Jira Service Desk demo email address

[Gina Palomares]

Im currently testing the jira service desk trial demo. Where can i get the email that a customers can start emailing issues and service requests to.

They gave me this email but its undeliverable: support@utinternational.jira.com 

"got this message for the demo link: Your customers can start emailing issues and service requests to your team's default support email address: support@utinternational.jira.com and they will automatically land in your support queues."

[Carlos Garcia Navarro]

Hi @Gina Palomares

In your Jira Service Desk settings go to 'Email requests' and check the default email there. You could also set up a different email in that section.

[Gina Palomares]

i dont have that. Im using the trial version. This is what i have

[Carlos Garcia Navarro]

Hi @Gina Palomares , can you ask a Jira Admin? There should be a 'project settings' option where you can find the 'email requests' section as I described in my previous comment.