Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Jira Service Desk - cannot access to Queues of issues

Hoa Nguyenthi
Hoa Nguyenthi Oct 17, 2018

Hi,

Anyone can share the solution for this issue. It shows the code on UI and I cannot access to Queues of Jira Service Desk, it keeps loading and loading.

Screen Shot 2018-10-17 at 2.19.13 PM.png

Comment
Watch
Like Be the first to like this
473 views

1 comment

Syauqi
Syauqi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 22, 2018

Hi Hoa, 

I does seems like something is blocking the site completely load. Could you have a try at the following to isolate the issue? 

  1. Clear browser cache so old information is cleared.
  2. Run in incognito mode to see if this affected by the browser's extension.
  3. Are other machines affected?
  4. Check your browser console to see if any errors are being logged, chrome documentation for reference.

Hope to hear from you soon.

Cheers, Syauqi

Like
Hoa Nguyenthi
Hoa Nguyenthi Oct 22, 2018

@Syauqi support team fixed this issue. Thanks so much!

Like
Syauqi
Syauqi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 22, 2018

Thanks for the update Hoa,

To recap just incase someone else had the similar issue, a support ticket was required and fixed internally.

Cheers, Syauqi

Like
Reply

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events