Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk - Salesforce Integration



My company uses a Jira Service Desk project as a support portal for our users. Users submit tickets for feature requests and bugs. 

Is there any Salesforce integration for Jira Service Desk? Or a custom way to get the data from the service desk into Salesforce? 



3 answers

Hi Abdul Rahman, 

Check out Connector for Salesforce & Jira! Here are some of the features the connector offers in addition to supporting JSD:


  • Bi-directional auto synchronization
  • Automated workflows
  • Aggregated comments
  • Many-to-many associations
  • Salesforce lightning enabled
  • Quick View Panel and reporting features
  • Jira cascading select lists
  • Salesforce dependent picklists
0 votes
Jack Community Leader Feb 05, 2021

please checkout the addon options in the Marketplace - salesforce-jira 

Hi @Abdul Rahman Siddiqui 

Yes, this is doable using custom development and Sinergify - A Salesforce and & Jira connector can definitely help you with this.

I hope it helps!

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

241 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you