Since your reply in 2019 to this community question, Jira Service Desk (now Jira Service Management) has changed the interface. It was a bit convoluted to find how to do this in JSD/JSM (Cloud). That said, my question is why the search box in the upper right not do the text search properly in a similar way even if I use the search syntax such as
comment ~ "some text"
Today the upper right search box (the one with the magnify glass) using the above syntax doesn't give me any result at all, but if I input "some text" into that search box I get 1 hit, while if I use the "Advance issue search" from the "Filters" dropdown I get 3 hits. The search box also doesn't appear to search in internal comments.
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events