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Recently we upgrade to Jira Service Management Data Center and buy Jira Boards addon to allow to work servicedesk Team using boards.
The administration can create boards, but other users don't have this option. The plugin has no configuration options.
Its possible users can create boards or only administrator can do this?
Just in case you haven't got an answer to this one - I'd contact the vendor to ask this!
You can find their contact details on their Marketplace listing's support tab: https://marketplace.atlassian.com/apps/1222860/jira-boards?hosting=datacenter&tab=support