Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

JSM Login-free project homepage redirecting to login page

Hello everyone,

I recently updated my instance of Jira Software (Data Center) to version 9.4.1 and Service Management to 5.4.1 in order to try out the long-awaited login-free portal. However, I am experiencing some strange behavior and I am unsure if I have configured it correctly.

To provide some background on my configuration:

My goal is to have one portal with multiple projects, some of which are open to the public and some of which are private and only accessible to registered users with certain groups.

I have applied the changes from the suggested page to the project that I want to be public. I have the confirmation that it is public from the pop-up that appears when I enter the project settings that says "Login-free portal is enabled for your project."

However, when browsing the portal as an anonymous user, I am observing the following:

  1. I can access the direct link to the login-free project request types - for example, something like
  2. If I go to the project homepage, I am redirected to the login page - for example, something like I would expect this page to be accessible to anonymous users.
  3. If I go to the portal home page - for example, something like - Ideally, I would like this page to be accessible to anonymous users where they would see the login-free projects, and logged-in users with the right groups would see more projects.

I apologize for the long post, but I am a bit confused on how to fix this.

Thank you.

0 answers

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events