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JSM DC approval transition: how can I modify or check the approvers related to this transition

Carmen Nadeau
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January 13, 2023

I am trying to edit and modify the approvers field associated to the approval transition. I have no idea if it is possible.

I tried in the diagram view and the text view: 

  • I tried from the status, the approved and declined transition. I can't find the information.
  • I tried their properties, nothing.
  • I tried searching in the online documentation, I only find information related to the creation and nothing regarding modification.

I have no idea where to check and I am starting to think that it is not possible the check or modify the approval transition.

Please Community, prove me wrong!

Edit to add the link to the documentation: https://confluence.atlassian.com/adminjiraserver0821/configuring-jira-service-management-approvals-1115658372.html

 

EDIT2: the colleague "transformed" the approval transition to a "standard" one without modifying conditions, that's why I was flabbergasted on how to modify it --> the approval did not exist anymore.

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John Funk
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January 13, 2023

Hi Carmen,

 I guess the first question back to you is, why do you want to modify that field? What is it that you are trying to do?

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