JSD buttons in customer e-mails render incorrectly in IBM Notes 9. Change of font colour possible?

Paulie Wu
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February 14, 2019

We've run into an issue using JSD 3.16.0 (Server) together with IBM Notes 9.

Notes doesn't seem to render our customer notification e-mails correctly, omitting the button element and only displaying the link itself. What should look like this

appr1.png

 

actually looks like this in our e-mails.

 

appr2.png

As you can see, the Decline link is still visible because it uses a dark font colour. The Approve link, however, becomes one with the background because it uses white as a font colour. Is there any way to edit a Velocity or e-mail template in order to force Approve to appear in a darker, legible font colour?

 

Kind regards,

Paul

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