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I am trying to set up a query for when a ticket is moved to a specific queue to pop up in Slack. I couldn't find anywhere to add the queue in the JQL so this is what I have created and yet it's not pushing to Slack. Is there something else I would need? The queue would be SS unassigned
assignee = Unassigned AND component = "System Support Tier 1" OR component = "System Support Tier 2" AND status = "Open"