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JQL Query on "Customer Request Type" does not seem to work correctly
The following JQL query does not seem to work correctly:
project = "Assimoco SERVICE DESK" AND status not in (Done, Closed) AND issuetype not in (Problem, "SubTask(S)") AND "Customer Request Type" is EMPTY
it returns, among others, issues in which the Request Type is defined.
What are we doing wrong?
Thanks for your suggestions.
2 answers
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