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Hi,
In my JIRA there is a custom report called "Time to Resolution", but no Series in it. If I click Add Series, my only options are Created or Resolved or Average Rating. How do I select other Series, the online manual looks to indicate there is a series called Time to Resolution (Avg.) As a result I can't report on average time to close a support request.
Thanks
Turns out it only appears if you set an SLA. I've figured it out now. Thanks for the reply.
Chris
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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