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Hi,
In my JIRA there is a custom report called "Time to Resolution", but no Series in it. If I click Add Series, my only options are Created or Resolved or Average Rating. How do I select other Series, the online manual looks to indicate there is a series called Time to Resolution (Avg.) As a result I can't report on average time to close a support request.
Thanks
Turns out it only appears if you set an SLA. I've figured it out now. Thanks for the reply.
Chris