In my JIRA there is a custom report called "Time to Resolution", but no Series in it. If I click Add Series, my only options are Created or Resolved or Average Rating. How do I select other Series, the online manual looks to indicate there is a series called Time to Resolution (Avg.) As a result I can't report on average time to close a support request.
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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