JIRA reports no Series for Resolution

[Chris Giles]

Hi,

In my JIRA there is a custom report called "Time to Resolution", but no Series in it.  If I click Add Series, my only options are Created or Resolved or Average Rating.  How do I select other Series, the online manual looks to indicate there is a series called Time to Resolution (Avg.)  As a result I can't report on average time to close a support request.

Thanks

[Jack Brickey]

I'm on cloud and can edit and add other series as shown below. You might try to create a new report altogether.

[Chris Giles]

Turns out it only appears if you set an SLA. I've figured it out now. Thanks for the reply.

Chris