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JIRA help Desk seems to lack what we have in service now

jason bullock
jason bullock Oct 31, 2018

hi.  looking at a tool to tool comparison for moving to Jira Help Desk, from a SNOW solution.  

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Andrew van Ingen _ServiceRocket_
Andrew van Ingen _ServiceRocket_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Nov 09, 2023

@jason bullock Did you move? Did that go well? Or are you still using SNOW?

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Kat Warner
Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 31, 2018

Atlassian has information here. Halfway down the page you can enter your email address to receive a PDF that has details on: 

  • 5 signs it's time to switch from ServiceNow
  • Tips to make a lean, mean ITSM machine
  • The economic value of Jira Service Desk
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