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JIRA Status doesn't update after approval unless reload

Smriti Lohani
Smriti Lohani
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November 3, 2023

Once ticket is approved/declined, it doesn't show next transition in JSM customer portal. 

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zamari Davis
zamari Davis November 3, 2023

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Bryan Trummer - ReleaseTEAM
Bryan Trummer - ReleaseTEAM
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November 3, 2023

Hi @Smriti Lohani - Does it show up in the portal after a refresh? It does take a few moments for it to update.

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Smriti Lohani
Smriti Lohani
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November 22, 2023

Yes it does show up after refresh but i was expecting it to refresh the page by default after approval. 

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zamari Davis
zamari Davis November 13, 2023

zamaridaviss

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zamari Davis
zamari Davis November 13, 2023

bcxb szjbzv 

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