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Smriti Lohani
Smriti Lohani
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Nov 03, 2023

Once ticket is approved/declined, it doesn't show next transition in JSM customer portal. 

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zamari Davis
zamari Davis Nov 03, 2023

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Bryan Trummer
Bryan Trummer
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Nov 03, 2023

Hi @Smriti Lohani - Does it show up in the portal after a refresh? It does take a few moments for it to update.

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Smriti Lohani
Smriti Lohani
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Nov 22, 2023

Yes it does show up after refresh but i was expecting it to refresh the page by default after approval. 

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