JIRA Service Desk - how to change request type through the API?

I need to automate the triage of issues in the service desk by changing the request type through the (Cloud) API?

I don't find a way to do that in the JSD REST API, nor in the JIRA REST API.

Thanks

Yves

1 answer

0 votes

Hi Yves,

From what I've seen this isn't possible either. Take a look at the Suggestion at JSDSERVER-3471 and start with the comment by Brad.

Cheers,

Branden

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