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JIRA Service Desk does not come up after reboot

Bernardo Sobrino
Bernardo Sobrino November 5, 2020

After a server reboot, the JIRA service desk site is not coming back online.  Tried several reboots and restart services with no luck.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 5, 2020

You will need to read the application (and possibly server) logs to see what is going wrong.

Start with the <jira home>/log/atlassian-jira.log file, that's most likely to have captured the fault.

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Jira Service Desk
Jira Service Management
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