Up until recently our wallboard view had a background color of black. Not long ago it changed to white which is harder on the eyes. I've always understood that the settings do not allow you to modify the look and feel of the wallboard view. However this change made me want to get a definitive answer to this, because the new look is less appealing to use. Can someone please advise?
Hi Jason,
Indeed the wallboard color cannot be changed. We had a feature request suggesting this, but it was closed as "Won't fix" (JRACLOUD-38462).
I've tested on a test instance using Google Chrome and it shows a black background.
Can you please test using another browser and incognito mode?
Was there any add-on installed recently that may have affected the wallboard background color?
Regards,
Angélica
This has been tested on multiple machines, and is primarily used on a raspberry pi running chromium using incognito and kiosk mode. However I have also tried it on a desktop and using regular browser mode. Since this is jira cloud we cannot modify the css that I am aware of, so I am only left assuming this is something done by atlassian or the author of the widget. When you inspect the element on the page, it shows the css is setting it as white, not black. So this is not our doing.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Jason,
Can you please share with us a screenshot of the wallboard?
I've tested here but it always shows black.
Regards,
Angélica
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Here is a screenshot in Chrome and another in Chrome Incognito.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm also getting this error in the web browser console, not sure if this is related but it seems to be.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Jason,
Thank you for the details.
On my test instance I have two gadgets on my dashboard and one it's showing black and another is showing white and it also shows the same error message.
I found two bugs related to this issue:
- https://jira.atlassian.com/browse/JRACLOUD-69832
- https://jira.atlassian.com/browse/JRACLOUD-70570
Please, click on vote and watch to receive updates.
Regards,
Angélica
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks, I have done just that. Hopefully these bugs are fixed and receive attention soon.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You are always welcome Jason!
If you have any other question, please count on us.
Regards,
Angélica
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.