When we use JETI to e-mail attachments to end users it doesn't show when they open the e-mail in the iPhone mail app. From the inbox it shows there is an attachment with the paperclip icon but in the e-mail there is nothing. Viewing the same e-mail using outlook on iphone or on PC shows the attachment.
I tried forwarding the e-mail from the iphone and the attachment doesn't got forwarded with it. It appears this is only happening from JIRA e-mails as attachments sent by other means works fine and shows up properly on the iphone
Any Idea what could be causing this
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events