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Issue with one domain and generating tickets

Nickolas Dinnan August 14, 2020

I have a few domains, i have added two to the whitelisting for the incomming mail so that they will not be hit from the email handler and rejected. This still keeps happening. Is there anywhere else i should be looking?

 

Thanks as always! 

1 answer

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2023

Hi @Nickolas Dinnan 

Is the person sending a request from these domains a customer on your project? If no, then this is why the email bounces.

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