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Issue exporting all tickets from all issue filter.

David Custer February 22, 2018

Hello All, I am trying to export all tickets from the "All Issues" filter via "all fields csv. I only get about 1000 misc tickets. I should have about 15000.

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Deleted user February 22, 2018

There is a limit for exporting. You can start to get some information here;

https://confluence.atlassian.com/jirakb/exporting-a-filter-result-containing-more-than-1000-issues-191500982.html

You did not indicate server vs. cloud, but the easiest approach is to break it into smaller groups - maybe use a created date to build chunks. You can then combine them afterwards.

The link is for Jira, but service desk is probably the same.

David Custer February 22, 2018

Thanks, It is cloud, and I have read that. I feel it is just a waste of time and money for a function that should be a no brainer. With the number of tickets I will need to chunk I a month at a time for three years. UMMMMM.....

Deleted user February 22, 2018

Owch!

With the Cloud version you don't have many alternatives, they are protecting their through-put/memory config.

Jovani R Reynoso May 15, 2021

wtf idk nothing 

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