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Issue exporting all tickets from all issue filter.

Hello All, I am trying to export all tickets from the "All Issues" filter via "all fields csv. I only get about 1000 misc tickets. I should have about 15000.

1 answer

There is a limit for exporting. You can start to get some information here;

You did not indicate server vs. cloud, but the easiest approach is to break it into smaller groups - maybe use a created date to build chunks. You can then combine them afterwards.

The link is for Jira, but service desk is probably the same.

Thanks, It is cloud, and I have read that. I feel it is just a waste of time and money for a function that should be a no brainer. With the number of tickets I will need to chunk I a month at a time for three years. UMMMMM.....


With the Cloud version you don't have many alternatives, they are protecting their through-put/memory config.

wtf idk nothing 

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