Hi JSM Community!,
We’re currently conducting some research to better understand an opportunity around connecting many different types of tools where help is tracked into a single, unified directory for our customers.
An example would be you work in an organisation where teams are not just using JSM bur other tools such as Zendesk, Front, Halp, Service Now... and so on. We’d love to hear from you to learn about your situation and share with you some concepts and get your feedback on a new approach to centralisation: Instead of trying to migrate many systems into one, what if we just gave your employees and help seekers one view of all the places they can get help, regardless of what the team is using? A directory of help across your organisation.
I’d love to hear from you: firstname.lastname@example.org
Product Manager, Atlassian
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
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