Thank you for reaching out to Atlassian Community!
Currently, on Jira Cloud, when we add a comment or create a ticket, it will not show the absolute date and time, if it was created/added less or equal 7 days ago, it will not show the date and time, but "yesterday", "two days ago".
When the ticket or the comment was added 7 days ago or more, it will show the exact date and time.
We have a feature request suggesting the implementation of the absolute date and time:
Please, click on vote and watch to receive updates about the feature.
This is a totally useless feature. What's the point of having an audit trail when you can't see the date and time.
Could you please stop trying (and failing) to be clever in dumbing down the interface and making it unusable in the process. Like the useless "new" editor that doesn't work; thank goodness there's the old view. Pity that the "new" view can't be turned off.
Showing time is much more pertinent for e.g. a ticket created "yesterday" as it can be 1 hour or 20 hours ago (20 fold!), while it is less pertinent for a ticket created or updated more than a week ago. Please always show time regarding recent updates! I can't even find it in History or any other tab! :(
This seems like a VERY rudimentary function to simply ignore improving for 6 years. Sadly, Atlassian seems interested in pursuing feeble UI "improvements" instead of providing useful, requested information in UI. Ah well, I guess I added my vote, not that I have any confidence that it won't go unnoticed for another 6 years...
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events