The SLA goal limit of our Jira SM project is shown as 30, we need to add more SLA goals to meet the customer expectations.
It would be highly appreciated if you could help me with the steps to increase the limit?
Thanks in advance for your answers.
Hi @Nithya Vineesh ,
You can try Time to SLA to circumvent this issue. It doesn't have a limit on how many SLAs you can define. It is easy to use and has novel features such as SLA reset, SLA target date custom field, and detailed reporting.
You can generate reports with a large number of issues with our asynchronous report feature so that you can track your SLA progress over time.
You can generate SLA data for your existing issues with the SLA for existing issues feature so that you won't miss a beat!
You can use Time to SLA in your Service Desk, Software, and Business projects.
Please let me know if you have further questions.
Please note that I'm one of the members of the Snapbytes team.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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