Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is there a way to include a hyperlink in a form in the Customer Portal?

Is it feasible to have a clickable link within a form in a Jira Service Desk Cloud Customer Portal?

1 answer

1 accepted

0 votes
Answer accepted

Hi @Jillian Marabut 

You can add links by defining them like this: [link name|]

Adding that to the field help of a field or to the instructions panel in your Portal should automatically make it a clickable URL.

Kind regards

Thank you very much!!! 

Like Jorden Van Bogaert likes this

hi @Jorden Van Bogaert ,

can we make the "Link Name" bigger? 


any suggestion to show the hyperlink in form to look formal? (like 1 normal form but contain a link)

Hi @adithya 

I think you can achieve it like this:

h1. [link name|]

If you change h1 to h2 then you'll have 1 font size lower, all the way down to h6 

Hope this helps

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

385 views 3 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you