Is there a way to hide some queues in Jira Service Desk?

kevinb
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January 12, 2014

In our setup, we have site- and project-managers who'd like to set up a variety of queues, but there's a concern about having too many queues. Is there a way to set up views on what queues can be seen?

I suspect that what we're doing is overloading Service Desk and that *-managers should use Jira Agile and boards for slicing and dicing work.

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Katarzyna Pawlak October 9, 2017

There is an app that will solve your problem: https://marketplace.atlassian.com/plugins/com.intenso.jira.queues-extension/server/overview

Best Regards,

Katarzyna

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Mauro Badii
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Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2014

I haven't heard of such a functionality. You could restrict a project from being viewed but hide it with the option to unhide it for better viewing, I'm afraid is not possible.

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