Is there a way to create subgroup for request types on Jire service desk portal?

Nebojsa Djuric January 23, 2018

I have created groups on jira service desk for my issues, but i would also need subgroups if that is possible ... 

4 answers

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John G March 11, 2024

Also looking for a solution to this...

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Rene C_ _Atlassian Cloud Support_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2019

Hello! Currently it is not possible to create sub-groups or sub-request types in Jira Service Desk. One way to  implement something like this would be to use a field to indicate the sub-group that the issue belongs to. Please check this other similar question:

I hope this helps.

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License Management Group February 7, 2018

I am also trying to find out the same. Can someone help?

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Nebojsa Djuric February 6, 2018

Can anyone help? At least respond..... ?

Aashutosh Kumar April 23, 2021

I am also looking for this solution.

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