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Is there a way to change or add columns to the Requests page in a Support Project?

I've added the desired fields to the ticket view (when entering a specific request), however, I didn't find a way to audit/change the view in the Requests screen.

2 answers

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Answer accepted
Jack Community Leader Jun 03, 2019

You cannot add columns to this view.

Hello,

There is no out of the box solution for this. You can try our app - Advanced Portal Reports. It will show a customizable view of the requests, where the user can see any client field that admin allows, sort columns, export to CSV, etc.

 

Best regards,

Boyan

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