I've added the desired fields to the ticket view (when entering a specific request), however, I didn't find a way to audit/change the view in the Requests screen.
Hello,
There is no out of the box solution for this. You can try our app - Advanced Portal Reports. It will show a customizable view of the requests, where the user can see any client field that admin allows, sort columns, export to CSV, etc.
Best regards,
Boyan
You cannot add columns to this view.
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