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Is there a way to change or add columns to the Requests page in a Support Project?

Dan Graiver June 3, 2019

I've added the desired fields to the ticket view (when entering a specific request), however, I didn't find a way to audit/change the view in the Requests screen.

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Boyan Angelov
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June 4, 2019

Hello,

There is no out of the box solution for this. You can try our app - Advanced Portal Reports. It will show a customizable view of the requests, where the user can see any client field that admin allows, sort columns, export to CSV, etc.

 

Best regards,

Boyan

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Jack Brickey
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June 3, 2019

You cannot add columns to this view.

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