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Is there a way to BULK change the Resolution?

I do not see an option to change Resolution from Unresolved to DONE.


We have 166 jobs in our queue that admins did not change from Unresolved to Done, and this is making them STAY IN THE QUEUE of our Requestors, which is annoying to them.


Is there a way to BULK CHANGE the Unresolved status to Done?


Thank you!

2 answers

3 votes
Najjar _Innovura_
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Sep 11, 2020 • edited

Hi @Marni Rader 

Welcome to Atlassian Community and I hope you have a wonderful Jira journey.

It is frustrating that Jira doesn't allow to bulk edit the resolution of issues. So the below workaround would be easy for this number of issues. 

To resolve all these issues build a self transition from the current status of the issues let's say from Done to Done

In this transition add a post function that updates issue field value (Resolution to Done)

Choose all the issues that are unresolved and in the Done status, go for bulk issue transition and the transition will apply the resolution to all of them

This solution worked for me. Thank you!

How do I add a post function to update the resolution? I see 

"Note: There are no fields on the screen associated with this transition."
0 votes
Jack Brickey
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 12, 2020

Hi again Marni, I had responded to you in an older post where I had posted a solution (mirrored above by Najjar). If you still are having issue please let us know.

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