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Is there a remote access tool in JSD?

Ivo Pereira Tromm
Ivo Pereira Tromm May 14, 2020

Is there a remote access tool in JSD or some app that I can use?

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 18, 2020

Hello Ivo,

Thank you for reaching out to Atlassian Community!

When using Jira Service Desk, currently, there is no built-in feature that allows remote access.

There is only one add-on that has this functionality and it's free:

Hope this helps!

Regards,
Angélica

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