Every time I create a new servicedesk, I have to create a new calendar with our business hours and the holidays.
Is there a way to reuse the same calendar in different servicedesks SLA's?
Hi Bert,
As far as I know it is currently not possible to export calendars or reuse them accros multiple service desks. If it was JIRA you could have written a plugin that does this export for you, but that is currently also not available for Service Desk.
Of course, feel free to create a ticket for this feature, because I am sure that a lot of administrators will benefit from this.
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Others have asked for this feature; you can vote on it here: https://jira.atlassian.com/browse/JSD-1315
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