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I have a custom rule that sends an e-mail with a custom layout on Automation for Jira.
However, we are not managing to add the organization field as a recipient.
We added the participants field but we couldn't find the organization feld.
Is it possible? Is there any othe way?
I'm sorry but that's not possible at the moment.
Because the organization field's purpose is to share requests, those who need to receive notifications can be added as request participants or watchers.
There is a suggestion you can vote for https://jira.atlassian.com/browse/JSDSERVER-4570