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Is it possible to make it possible to indicate the task number in the message subject, for example, KAMAZ2-1762, and SD would automatically create a link when creating a ticket in KAMSD
KAMAZ2-1762 is blocked by new KAMSD task
@Виктория links can be created between project if you prefer you to check workflow post function "Create A Linked Issue (JSU)"
May be this fulfills your requirement
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