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Is it possible to hide queues?

Fleur.deVries
Fleur.deVries May 15, 2020

I made about 8 different queues but for now would only like to use 1 for all agents. Can I somehow disable the others instead of deleting? Or make them only visible to certain users?

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Kris G _Alacriz_
Kris G _Alacriz_
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May 15, 2020
Hi - You should use appropriate permissions and groups to give access to only the groups you want. Please review this documentation - https://confluence.atlassian.com/cloud/create-groups-and-update-permissions-744721627.html?_ga=2.183014566.1297384561.1589118926-1062794643.1580809478 You get more features using this Marketplace app - https://marketplace.atlassian.com/apps/1216386/queues-for-jira-service-desk?hosting=cloud&tab=overview Hope that helps. regards, Kris
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