We have a couple of Text Field (read only) fields that are populated by another tool. We are now being asked if it's possible to clear those values when we clone an issue.
Looking to see if we have any options.
@gail_kay Read Only fields are made to be populated and updated through the API or mantis. Here is a KB that shows how to update it through the REST API https://confluence.atlassian.com/jirakb/how-to-update-the-text-field-read-only-custom-field-in-jira-1019384826.html
You would have to use the API to clear out the value.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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