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Is Jira Core license enough to integrate to Jira Service Management?

rlimar
rlimar
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Nov 16, 2023

Hello,

Is Jira Core license enough to integrate to Jira Service Management? This is given the fact that we also buy Jira Service Management license. Just wondering if we need to upgrade our Jira Core to Jira Software license in order to integrate with Jira Service Management.

Thanks!

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Syed Majid Hassan -Exalate-
Syed Majid Hassan -Exalate-
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Nov 25, 2023

Hi @rlimar

Welcome to the community! This is Majid @ Exalate. 

Do you have two Jira instances running? One with software and other JSM? And you would like to integrate them both? Or are you running software already and want to add a JSM subscription? 

Thanks

Majid

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rlimar
rlimar
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Nov 29, 2023

Hello Majid,

We are already running Jira but with jira-core license. We are planning to integrate JSM for the chatbot feature. Thanks!

Regards,
rlimar

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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Nov 22, 2023

Hi @rlimar 

Jira Service Management does not need Jira Software to operate

Ste 

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