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My company really just started using JIRA. Does JIRA have capability to be integrated with Batch Scheduling programs (like Tidal Automation) for job failure incident tracking?
Welcome to the community. I am not familiar with "Tidal Automation", so you should contact the vendor of that product to identify possible integration with Jira/JSM as your first step.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
I am not aware of integration with job schedule applications at this time. It is typically the vendor of the app to provide guideline/connector to integrate with Jira/JSM.