Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Insight - change object type

I used Insight to inventory software.

 

I had a main object type (software) with two branches (Installed and Cloud)

 

We elected to not subcategorized the assets so im trying to move an object from the branch to the trunk.  Cant do it from the "GUI" and if I edit my object, I don't have the option to edit "object type"

Im trying the export/import csv, but its not elegant...  can't I just drag my object in its parent "directory"

 

Thanks

Screen Shot 2020-12-01 at 17.26.59.pngScreen Shot 2020-12-01 at 17.27.22.pngScreen Shot 2020-12-01 at 17.28.16.png

1 answer

0 votes
Hana Kučerová Community Leader Dec 02, 2020

Hi @Michel Leduc ,

welcome to the Atlassian Community!

There's move action in the server version of Insight, but I wasn't able to find it in cloud and it seems to me this functionality is not implemented yet.

Are there any issues connected to your objects? Do you have any important information in the history of these objects?

objects have no issues, and no real importance, I'm thinking about just recreating them, but it is time consuming

Hana Kučerová Community Leader Dec 02, 2020

It really depends on the number of objects and attributes, but maybe, if you it is just one time operation for a reasonable amount of data, it will be the best just recreate them manually... 

Hana Kučerová Community Leader Dec 02, 2020

Sure, you can do the export/import, but it could be tricky and take some time to configure everything right...

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

172 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you